Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage.
HGS UK is looking for an outstanding new Vice President of Tech Sales in this exciting new opportunity. If you’re a new-business hunter who lives and breathes innovative digital solutions for the Banking, Financial Services and Insurance (BFSI) industry- this is the next role for you. You will create, own, and close multi-million-pound deals that blend digital customer experience, automation, analytics and AI seamlessly. You’ll deliver this through our global capability centres backed by tier-one technology partners such as Microsoft, AWS, SAP and Genesys. Your mission is to open doors across the BFSI landscape and articulate how our platform-enabled services solve compliance, risk and customer-engagement challenges.
HGS Champions a Coaching Culture: HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration.
Why choose us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people-first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
- Competitive salary and generous package
- Be part of a pivotal organisational moment, joining fresh leadership intent on bold private sector expansion - your impact will shape HGS UK’s future trajectory.
- Enjoy genuine independence, influence go-to-market strategies, and benefit from senior leadership investing in innovation and talent.
- Take advantage of a legacy of public sector innovation while opening new revenue streams in private markets.
What we are looking for:
- Have you sold digitally enabled CX, analytics, or transformation solutions to BFSI clients?
- Are you confident positioning services powered by enterprise platforms like Microsoft, Cranium, Genesys, Amazon Connect, or Databricks?
- Can you speak the language of BFSI buyers; not just IT, but compliance, customer trust, onboarding, and operational resilience?
- Do you know how to build pipeline from the ground up and take ownership of a vertical sales strategy?
- Are you comfortable working closely with technology partners to shape value propositions and co-sell effectively?
We are looking for someone who brings credibility, market fluency, and the commercial leadership to win new business in a strategic growth sector.
Requirements:
- Extensive experience in enterprise sales within BFSI or fintech, ideally in the UK market
- Proven success in identifying, qualifying, and closing complex, consultative deals
- Experience selling services built on or integrated with cloud and platform technologies (e.g. Microsoft, AWS, SAP, Genesys, Databricks, Drata)
- Strong understanding of BFSI priorities, including compliance, security, data governance, and customer engagement
- Ability to work independently while collaborating across pre-sales, delivery, and partner teams
- Brings experience in AI-led customer experience, automation, or advanced analytics
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As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
