Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. 

It’s no secret HGS UK is customer obsessed! Our digital work is driven by one simple goal: making complex customer and citizen services work better.

HGS designs, sells, and delivers digital solutions that sit inside real operational environments, supporting frontline teams and organisations at scale. That includes solutions like Agent X, our AI-powered contact centre platform, alongside data, automation, analytics, and CX capabilities delivered through a partner-led enterprise technology ecosystem. As our UK Digital Solutions team continues to grow, we’re building a talent community of people who already work on this kind of digital delivery and would like to be considered as new roles emerge.

Please note: This is not a live vacancy and is applicable to UK based candidates only. Registering your interest allows us to connect with relevant profiles as we expect to continue growing our UK-based Digital capability over the next 12–24 months.

Who this is likely to suit: 

• Selling, shaping, or supporting digital solutions that combine technology, data, and operations, particularly in CX, BPO, or service-led environments
• Building, integrating, configuring, or delivering enterprise platforms, rather than greenfield or consumer-only products
• Applying AI, automation, analytics, or cloud technologies to improve customer interactions, agent effectiveness, or operational outcomes
• Working in roles across sales, presales, solution design, engineering, UX, delivery, where success depends on collaboration rather than owning everything end to end
• Operating in large-scale or regulated private or public sector environments, where reliability, trust, and scalability matter as much as innovation

If this sounds like the kind of work you do and the environment you thrive in, we will welcome you registering your interest by clicking apply. You don’t have to fill out the career, education, etc. Just upload your CV, fill in your basic details, and submit!

#LI-DNI 

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.