Job Description
Job Title:  Customer Service Advisor
Req ID:  1241
Posting Start Date:  09/10/2025

Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. 

Job Description: 

Plus, working with HGS comes with benefits like:

  • £12.21 an hour, plus overtime opportunities
  • Hybrid role: First floor Building D, West Strand Business Park, West Strand, Preston, PR1 8UY
  • Refer-A-Friend bonuses
  • Employee assistance programs
  • 28 days holiday, inclusive of bank holidays
  • Development opportunities 
  • People-focused environment where you’ll make lifetime connections and friendships
  • Access to Rippl, our dynamic employee benefits program, offering you personalized wellness and financial perks to enhance your career and personal journey. 

What we are looking for: 

·       Professionalism and focused on brand standards

·       Flexible team players who enjoy a fast-paced environment and variety in their role and excited by change 

·       Self-starters who take ownership and accountability over the customer’s journey 

·       Analytical and interested in legal issues 

Requirements: 

·       Customer service/contact centre experience.

·       Experience using Microsoft packages (including Word, excel) 

·       Educated to GCSE standard

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.