HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 17,000+ employees across 10 countries and 23 delivery centers.

Are you ready to take the next step in your sales career as a Public Sector Business Development Manager at HGS? 

As HGS continues to grow its public sector presence, you will help identify, develop and progress opportunities that support digital, technology and customer experience services across central government, local government, healthcare, education and wider public bodies. Working closely with the VP - Public Sector, you will help build a strong pipeline, qualify opportunities, engage with prospective clients and support the development of credible solutions across CX, digital and technology services. This role would suit someone who combines commercial curiosity with discipline, accuracy and resilience. You will be comfortable navigating procurement portals, framework agreements, Dynamic Purchasing Systems, contract notices and structured sales processes, while knowing when to involve bid, solution, partner and delivery colleagues to shape the right response. You will join a commercially focused environment where opportunity quality, evidence, timing and stakeholder alignment matter. When an opportunity is not immediately clear, you will use the right research, qualification routes, internal expertise and escalation points to reach a practical view. If you are confident building relationships, motivated by public sector transformation and ready to develop broader ownership of pipeline, opportunity strategy and revenue growth, this could be a strong opportunity to build your career with HGS.

HGS enables a Coaching Culture: We are dedicated to fostering a coaching culture where continuous learning and development are part of everyday working life. Our people are supported through guidance from colleagues, managers and mentors, alongside regular feedback, mentoring and development opportunities. If you value growth, accountability and continuous improvement, HGS offers a structured and supportive environment to build capability and confidence.

Why Choose Us:

Part of the multi-billion-dollar Hinduja Group, HGS operates with a “globally local” approach, with approximately 18,000 employees across 10 countries and 30 delivery centres. We support recognised global brands and public sector organisations.

• Competitive salary
• Fully remote working
• Refer-A-Friend bonuses
• Employee assistance programs
• 25 days holiday, plus bank holidays (increasing with service)
• Development opportunities
• People-focused environment where you’ll make lifetime connections and friendships

What are we looking for:

• Do you have experience in sales, business development or account management within digital, CX, technology, software or transformation services?
• Can you identify, qualify and progress opportunities with strong commercial judgement and discipline?
• Are you confident navigating UK public sector procurement routes, frameworks, portals and tender requirements?
• Can you build credible relationships with clients, procurement stakeholders, partners and internal teams to shape the right response?

If you are looking to develop your public sector sales career in a role where opportunity quality, stakeholder engagement and commercial discipline matter, we would welcome your application.

Requirements:

• Extensive previous experience in sales development within digital, CX and digital transformation services
• Significant to UK public sector sales, procurement processes, frameworks or relevant routes to market
• Robust experience supporting or progressing opportunities through structured sales, framework, tender or mini-competition environments
• Strong commercial judgement, opportunity qualification and pipeline management skills
• Ability to interpret procurement documentation, tender requirements, evaluation criteria and submission instructions
• Confident stakeholder engagement skills across clients, partners, procurement contacts and internal teams
• Comfortable using Microsoft Office tools, sales reporting, pipeline tracking and opportunity management processes

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HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.