Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage. 

Join HGS & TeeGo – Be Part of a Fast‑Growing, Customer‑Focused Team

Hinduja Global Solutions (HGS) is a global leader in Business Process Management with over four decades of experience delivering exceptional customer experiences. We partner with some of the world’s most exciting brands, helping them optimise their customer journey through Customer Experience Management, Back Office Processing, Contact Centres, Data Analytics, Digital Solutions, and HR Services.

We are proud to support TeeGo, one of the fastest‑growing golf companies in the UK. TeeGo is transforming the golfing experience in London with modern, community‑driven clubhouses that bring golf closer to home. With four thriving locations, over 600 members, and a fifth clubhouse opening soon, TeeGo is entering an exciting phase of expansion — and we’re looking for passionate people to join the journey.

Please note: You must be based in Cape Town, South Africa, for this on-site opportunity.  

HGS Champions a Coaching Culture:

HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration. 

Why choose us?  

HGS is a global leader in customer experience management. With more than 18k+ employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people-first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!  

Plus, working with HGS comes with benefits like: 

• Competitive salary  
• Annual leave entitlement: 15 days per annum and, 17 days after 2 years 
• Comprehensive funeral cover.  
• Medical insurance to keep you healthy and protected.  
• Fully funded transportation to your home after shift. 
• Flexible Schedule Options 
• Career advancement in a fast-growing organization  
• People-focused environment where you’ll make lifetime connections and friendships 

What we are looking for:  

• Are you passionate about delivering outstanding customer experiences? 
• Do you connect easily with people and communicate clearly? 
• Are you a problem-solver who thinks on your feet and takes ownership of queries? 
• Can you navigate multiple systems confidently and embrace tech-driven work? 
• Are you adaptable, open to feedback, and driven to meet targets? 

If you’re ready to make a real impact and grow your career in a collaborative, customer-obsessed team — this is the role for you. 

Requirements: 

• Matric (Grade 12) qualification or has demonstrated (at least 2 years) of BPO or contact centre experience.
• Exceptional communication and active listening skills. 
• Capable of handling challenging interactions with patience and composure in a fast-paced 24/7 environment.  
• Comfortable with technology and navigating multiple systems. 
• Adaptable, results-driven, and adept at taking ownership to ensure first-class customer service to all clients.  
• Must be located in Cape Town, as this is an on-site role.
• South African citizenship is required.

#LI-SH1 #LI-Onsite

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.