HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Processing customer orders and invoices using the company’s order management software (Podio) and Quickbooks.
• Ensuring the accuracy of customer orders and invoices entered into Quickbooks by reconciling with Podio system upon issuance.
• Maintain regular communication with sales and order fulfillment departments to resolve transaction discrepancies and ensuring customer invoicing accuracy
• Contacting clients to discuss their accounts when necessary
• Assist with gathering information for audit requests and ensure the accuracy of information provided
• Provide back-up assistance when manager is out of office

QUALIFICATIONS AND SKILLS:

• Intermediate Excel skills (basic formulas, Pivot tables, filters, formatting)
• 1 year Quickbooks experience
• 2-3 years of accounts receivable experience
• Excellent attention to detail
• Strong organizational skills
• Strong written and verbal communication skills
• Ability to work effectively in a team environment
• Self-motivated with a proactive approach to work

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.