Job Description
Job Title:  Process Consultant
Req Id:  1373
Posting Start Date:  11/11/25

Process Consultant

Job Description: 

Job Description:
We are looking for a detail-oriented and customer-focused Credit Card Chat Support associate. 

Designation: Process Consultant

Requirements:
• Qualification: Graduate
• Minimum 2 years of international customer service experience supporting chat (financial domain). 
• Excellent communication skills.
• Night shift & Rotational weekly off
• Typing speed of at least 50 WPM with 90% accuracy
• Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge
• Multitasking: Ability to Toggle Between Screens/Tools
• 5 days working and 2 days off.
• Salary: Up to 5 LPA
• Work Location: DLF Cyber city, Gachibowli, Hyderabad
• 2-way cab facility will be provided.

Process Consultant