HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
Job Title: Senior / Lead Power Platform Solutions Consultant (with D365 Knowledge)
Job Summary
We are looking for a Senior / Lead Power Platform Solutions Consultant with 5–8 years of overall IT experience, including at least 3 years of hands-on Power Platform development. The role focuses on designing, delivering, and governing enterprise-scale Power Platform solutions, with working knowledge of Dynamics 365 (F&O / CE) to enable seamless integrations and business process automation.
Key Responsibilities
Solution Design & Delivery
- Design and deliver enterprise-grade solutions using Power Apps (Canvas & Model-driven), Power Automate, Power BI, and Dataverse.
- Translate business requirements into scalable, secure, and maintainable Power Platform solutions.
- Lead complex automation and low-code transformation initiatives across functions.
Power Platform SME Responsibilities
- Act as a Power Platform SME for assigned programs or business units.
- Define solution standards, reusable components, and best practices.
- Guide junior developers and citizen developers on low-code best practices.
D365 Integration & Collaboration
- Build and manage integrations between Power Platform and Dynamics 365 (F&O / CE).
- Work closely with D365 functional and technical teams to align solutions with ERP/CRM processes.
- Ensure secure and consistent data exchange and transaction handling.
Integration & Automation
- Develop integrations using REST APIs, custom connectors, and Power Automate.
- Automate approvals, notifications, and cross-system workflows.
- Implement logging, monitoring, and error-handling mechanisms.
ALM, Governance & DevOps
- Follow and contribute to Power Platform ALM practices including solution packaging and deployments.
- Support CI/CD pipelines using Azure DevOps or GitHub Actions.
- Ensure compliance with security, DLP policies, and environment governance.
Stakeholder Engagement
- Collaborate with business stakeholders to identify automation and innovation opportunities.
- Provide solution walkthroughs, demos, and documentation.
- Support production deployments and post-go-live stabilization.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, or related field.
- 5–8 years of total IT experience.
- Minimum 3 years of hands-on experience with Power Platform.
- Strong expertise in Power Apps, Power Automate, Power BI, and Dataverse.
- Working knowledge of Dynamics 365 (F&O / CE) and enterprise business processes.
- Experience with REST APIs, integrations, and data modeling.
- Familiarity with Azure services (Logic Apps, Functions) is a plus.
- Strong problem-solving, communication, and collaboration skills.
Preferred Skills (Nice to Have)
- Experience supporting or leading Power Platform initiatives at scale.
- Exposure to Power Platform governance or CoE frameworks.
- Power Platform or D365 certifications.
- Knowledge of Agile delivery models.
Key Competencies
- Solution ownership mindset
- Strong low-code and integration skills
- Business-focused automation thinking
- Ability to mentor and guide others
- Structured and quality-driven delivery
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
