HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”

Windows Server Administration

• Administer and maintain Windows Server environments (2016/2019/2022)
• Perform server provisioning, configuration, and hardening
• Troubleshoot OS-level, authentication, and infrastructure issues
• Ensure compliance with enterprise build standards and security baselines

Patching & Security Compliance

• Execute patch management for Windows servers and endpoints as per defined schedules
• Coordinate with endpoint teams for OS and application patch deployment
• Address vulnerability remediation findings (e.g., Rapid7 / scanning tools)
• Ensure adherence to audit, compliance, and security policies

Monitoring, Troubleshooting & Operations

• Monitor AD and DNS health, logs, and performance metrics
• Troubleshoot issues related to authentication failures, replication, DNS resolution, and GPOs
• Provide L2/L3 support for identity and Windows infrastructure incidents
• Maintain technical documentation, runbooks, and SOPs

Automation & Reporting

• Develop PowerShell scripts for AD, DNS, and patching automation
• Generate health, compliance, and audit reports
• Support continuous improvement through automation and process standardisation

Required Experience & Skills

• 5+ years of experience
• Active Directory Domain Services (AD DS)
• DNS administration
• Endpoint & Server Patching

Hands-on experience with:

Windows Server administration
Endpoint and server patch management

HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.