HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
Job Summary:We are looking for dynamic and experienced Chartered Accountants to join our Business Finance team. This role involves partnering with cross-functional global teams to drive financial strategy, governance, and performance across the UK/North America/APAC regions. The ideal candidate will bring strong analytical skills, business acumen, and a collaborative mindset to support strategic decision-making and financial excellence.
Key Responsibilities:
Strategic Business Partnership:Collaborate with business unit leaders to develop and implement financial strategies aligned with business goals.Act as a trusted financial advisor, translating complex financial data into actionable business insights.
Planning, Budgeting & Forecasting:Lead annual budgeting and quarterly forecasting processes for business units.Ensure financial plans are accurate, realistic, and aligned with strategic objectives.
Performance Analysis & Reporting:Analyze monthly/quarterly business performance against budget and forecasts.Provide variance analysis, cost tracking, and performance commentary to stakeholders.Analyze business KPIs monthly including utilization metric, bench cost, practice area level GMsWork with F&A team on improving reporting guidelines and minimizing Monthly MIS errors
Decision Support:Conduct financial modeling, scenario analysis, and investment evaluations to support business decisions.Assess pricing, cost structures, and new business opportunities.
Profitability & Cost Optimization:Identify drivers of profitability and support cost control initiatives.Recommend improvements to enhance margin and resource efficiency.
Governance & Compliance:Ensure adherence to financial controls, internal policies, and accounting standards.Support audits and regulatory compliance requirements as needed.
Qualifications:Chartered Accountant (CA) certification is mandatory.3–8 years of relevant experience in business finance, FP&A, or financial governance.Proven ability to work with teams across geographies.Strong communication and stakeholder management skills.Proficiency in financial tools and systems (e.g., SAP, Oracle, Hyperion, Excel, Power BI).A proactive, “can-do” attitude with a fast-learning curve.
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
