HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”

We are looking for an experienced Recruitment Specialist to take ownership of end-to-end hiring for our growing Australian operations. This role is ideal for a recruiter who thrives in a fast-paced environment, enjoys building relationships with candidates and hiring managers, and can independently manage multiple recruitment campaigns from sourcing through onboarding.

The successful candidate will primarily recruit for blue-collar and operational roles across Australia while also providing HR administrative support to ensure a smooth employee lifecycle. You'll play a key role in helping us attract high-quality talent who align with our culture and operational needs.

Key Responsibilities

Recruitment

• Manage the full recruitment lifecycle, including job briefings, advertising, sourcing, screening, interviewing, reference checks, offer management, and onboarding.
• Proactively source candidates using job boards, social media, networking, referrals, and other recruitment channels.
• Conduct interviews to assess candidates' skills, experience, and cultural fit.
• Build and maintain talent pipelines for current and future hiring needs.
• Coordinate interviews with hiring managers and ensure an efficient candidate experience.
• Maintain accurate candidate records within the Applicant Tracking System (ATS).
• Provide regular recruitment updates and market insights to hiring managers.
• Develop effective recruitment strategies for hard-to-fill and high-volume roles.

HR Administration

• Support employee onboarding and new starter documentation.
• Maintain employee records and HR documentation.
• Assist with employment contracts and HR correspondence.
• Support general HR administrative processes and compliance requirements.
• Coordinate pre-employment checks and onboarding activities.
• Assist with other HR projects and administrative tasks as required.

What We're Looking For

• At least three (3) years of experience in end-to-end recruitment, preferably within blue-collar, construction, infrastructure, transport, logistics, or similar industries.
• Experience recruiting for the Australian market is highly regarded.
• Excellent written and verbal English communication skills.
• High attention to detail and excellent administrative skills.
• Experience using Applicant Tracking Systems (ATS) and HR systems.

Preferred Qualifications

• At least a High School graduate.
• Experience recruiting operational, field-based, or trade-related positions.
• Previous experience supporting HR administration and onboarding.
• Familiarity with Australian employment practices is an advantage.
• Bachelor's degree in Human Resources, Business, Psychology, or a related field is preferred.

HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.