HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
We’re seeking a People & Culture Assistant to support our growing team. This generalist role focuses on the operational side of HR, acting as the backbone of our People & Culture function. You’ll manage systems, coordinate onboarding, assist with recruitment, and drive employee engagement initiatives.
Key Responsibilities
- Manage HR systems (ELMO, Payroll, Culture Amp, Workable, Teams).
- Coordinate onboarding and offboarding, ensuring smooth employee transitions.
- Support recruitment processes and maintain ATS accuracy.
- Assist with employee engagement programs, events, and communications.
- Maintain accurate records, reporting, and P&C collateral.
- Contribute to performance reviews, training, and CSR initiatives.
What We’re Looking For
- 3+ years’ experience in HR or similar role.
- Experience with HRIS/ATS (ELMO and Workable preferred).
- Strong communication, organisation, and stakeholder management skills.
- Proficiency in Microsoft Office.
- Detail-oriented, proactive, and resilient with a positive attitude.
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
