HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”
We're looking for a People Operations Coordinator to support our HR team throughout the employee lifecycle—from recruitment and onboarding to offboarding and employee administration.
You'll work closely with Talent Acquisition, HR Business Partners, hiring managers, and employees across our global business.
Key Responsibilities
Recruitment & Onboarding
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Coordinate pre-employment requirements, including background and police checks.
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Prepare employment contracts and onboarding documents.
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Set up new hires in HR systems.
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Coordinate with Payroll, IT, and other teams to ensure a smooth onboarding experience.
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Maintain accurate employee records.
Employee Lifecycle Support
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Assist with employee offboarding, including exit documentation and system access removal.
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Support HR Business Partners with employment documentation and contract updates.
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Ensure all employee information remains confidential.
HR Administration
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Maintain and update employee records within the HR Information System (HRIS).
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Generate HR reports and assist with data audits.
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Support HR documentation, policies, and standard operating procedures (SOPs).
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Respond to basic HR-related queries from employees.
Employee Experience
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Assist with employee engagement initiatives and surveys.
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Support performance review and remuneration cycles.
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Help communicate HR programs and company initiatives.
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Contribute to continuous improvement of HR processes.
What We're Looking For
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Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
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At least 3–5 years of HR or People Operations experience, preferably in a multinational or fast-paced environment.
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Experience supporting recruitment and employee lifecycle processes.
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Familiarity with HRIS platforms and Microsoft Office or Google Workspace.
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Strong administrative, organizational, and time management skills.
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Excellent written and verbal communication.
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Knowledge of Australian employment practices is a plus.
HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.