HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

RESPONSIBILITIES

• Examining medical claims

• Verification of health insurance benefits

• Follow-up regarding claim status

• Identifying and resolving outstanding issues preventing claim resolution

• Correcting and resubmitting claims

• Documenting actions taken

• Maintaining expert customer service

• Ensuring legal compliance

SKILLS AND QUALIFICATION

• Minimum 2 Years’ experience in Revenue Cycle Management or 2 year of experience and Certification Billing/Coding.

• Comprehensive knowledge of insurance plans, member eligibility, and medical billing

• Understanding of CPT, ICD-10, UB, HCFA, and 837 terminologies

• Excellent interpersonal and customer service skills

• Detail oriented, strong problem solving, analyzing information and research skills

• Excellent Computation and English communication skills

• Experienced in Excel and with a financial software,

• Documentation and data entry skills

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.