HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”

Key Responsibilities

Accounts Payable Processing and Quality Control

• Manage the accounts payable inbox and workflow to ensure invoices and queries are acknowledged, prioritised, and processed within agreed service levels.

• Review supplier invoices for legal entity, supplier, purchase order, goods or service receipt, tax treatment, coding, project allocation, approval, and duplicate payment risks.

• Complete two-way or three-way matching and investigate price, quantity, receipt, or approval discrepancies with Procurement, project teams, and suppliers.

• Process complex, high-value, project-related, and non-purchase-order invoices in accordance with company policies and financial delegations.

• Review work completed by the Junior Accounts Payable role and provide timely coaching and corrective feedback.

• Maintain accurate invoice records, supporting documentation, and approval evidence to ensure a complete audit trail.

Payment Preparation and Creditor Management

• Prepare scheduled and ad hoc payment runs for authorised review and release, ensuring invoices, due dates, payment methods, and bank details are appropriately validated.

• Reconcile supplier statements to the accounts payable ledger and follow up on missing invoices, unallocated credits, and other discrepancies.

• Monitor aged creditor reports, overdue items, blocked invoices, debit balances, and priority suppliers, escalating material issues promptly.

• Coordinate urgent payment requests while ensuring approval, evidence, and segregation-of-duties controls are maintained.

• Support cash flow planning by providing accurate upcoming payment information and explaining material movements.

• Assist with employee expense and corporate card processing where required.

Supplier and Stakeholder Service

• Act as a professional point of contact for suppliers and internal stakeholders, resolving queries accurately within agreed timeframes.

• Work with Procurement, project administrators, operational teams, and Finance to resolve purchase order, receipting, coding, and approval issues.

• Communicate emerging supplier risks, disputed balances, or potential service interruptions to the Management Accountant.

• Maintain clear records of outstanding actions and provide regular status updates on significant or aged matters.

Controls, Month-End and Process Improvement

• Enforce segregation of duties for invoice processing, supplier master data changes, payment preparation, payment approval, and bank release.

• Support controlled supplier creation and bank detail changes, ensuring independent verification is completed by an authorised employee.

• Complete month-end accounts payable activities, including creditor reconciliations, accrual inputs, and reporting within agreed timelines.

• Identify duplicate invoices, unusual transactions, suspected fraud indicators, or control breaches and escalate them immediately.

• Maintain accounts payable procedures and work instructions and support internal and external audit requirements.

• Recommend practical improvements to workflows, automation, reporting, and data quality while maintaining strong financial controls.

Qualifications and Experience

• Bachelor's degree in Accounting, Finance, Business, or a related discipline.

• At least three years of end-to-end accounts payable experience, including payment run preparation and supplier reconciliations.

• Demonstrated experience working in a high-volume or multi-entity accounts payable environment.

• Experience supporting an Australian, multinational, construction, engineering, manufacturing, or project-based business is highly regarded.

• Previous experience supervising, mentoring, or reviewing the work of junior team members is desirable.

HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.