HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”
Sales Development Representative (SDRs) are the tip of the spear. That means they are responsible for making sure customers who start our online application for insurance successfully complete them. SDRs interface with customers through several channels, such as instant messaging, and inbound and outbound phone calls, and provide assistance to Advisors in both quoting and selling small commercial insurance. Ideal for someone starting theircareer that wants a blend of technology and insurance.
Minimum Qualifications:
The Sales Development Representative must satisfy the following minimum qualifications:
- High School Diploma or GED required.
- Basic computer literacy, G suite preferred and Salesforce aplus.
- Strong presentation and telephone skills.
- Customer service and sales experience preferred, especially in call centerenvironment
Skills and Attributes
Energetic; customer oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concem for the customer; ability to work quickly; strong work ethic, and willingness to learn and improve in all aspects of the position; passion to grow within the company and a strong desire for a successful career in insurance sales.
HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.
