HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”

Responsibilities

• Generate outbound meetings against a defined book of M&E, OTT, and subscription accounts, with meeting generation as the core KPI
• Qualify prospects against defined criteria: Pain, Champion, Economic Buyer, and rough Decision Process; ensure clean handoff to AEs
• Ensure deals enter Salesforce only after successfully passing Stage 0 qualification
• Flag Enterprise and Strategic accounts for immediate Senior AE handoff
• Maintain top-of-funnel CRM hygiene in HubSpot or Salesforce
• Report weekly on meetings booked, meeting-to-qualified rate, and sequence conversion
• Feed messaging insights, objection patterns, and competitive signals back to Marketing and AEs

Hard Skills

• Multi-channel outbound sequencing (email, LinkedIn, phone, WhatsApp Business)
• Cold calling and objection handling
• Personalized account research at volume
• Funnel and sequence conversion reporting
• Prospect qualification and clean AE handoffs
• Working knowledge of subscription / SaaS economics, including LTV, CAC, churn, and funnel metrics

Soft Skills

• Resilience and daily activity discipline
• Coachability and growth mindset
• Structured, consultative communication
• Self-direction in a quota-carrying role
• Strong written and spoken English
• Additional languages are a plus

Software / Tools

• Salesforce
• HubSpot (or equivalent sales engagement tool)
• LinkedIn Sales Navigator
• WhatsApp Business
• AI-assisted prospecting workflows

Must-Have Skills / Competencies

• At least 3 years of outbound SDR / BDR experience in B2B SaaS, ideally subscription or media technology
• Demonstrable self-sourced, cold-generated qualified meetings
• Strong multi-channel outbound skills and phone confidence
• Salesforce and HubSpot discipline
• Working grasp of subscription / SaaS economics (LTV, CAC, churn, and funnel)
• Fluent written and spoken English; additional languages are a plus

HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.