HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”

Key Responsibilities

Invoice receipt and processing

• Monitor the accounts payable inbox, register incoming invoices and direct non-invoice correspondence to the appropriate team member.
• Check invoices for supplier name, legal entity, invoice number and date, purchase order, GST or tax information, arithmetic accuracy and supporting documentation.
• Enter invoices accurately into the approved ERP or accounts payable workflow using the correct supplier, account, project, cost code and tax treatment.
• Complete straightforward two-way or three-way matching and refer discrepancies, missing receipts or unclear coding to the Senior Accounts Payable position.
• Identify possible duplicate invoices, altered bank details or unusual transactions and stop processing until the matter has been reviewed.
• Maintain complete electronic invoice images, attachments, approval evidence and processing notes.

Approvals, reconciliations and supplier support

• Route invoices through the approved workflow and follow up outstanding approvals in a professional and timely manner.
• Assist with supplier statement reconciliations and identify missing invoices, credits, duplicate entries and unmatched payments.
• Respond to routine supplier and internal queries using approved templates and escalate complex, disputed or sensitive matters.
• Maintain an accurate action list for invoices on hold and provide progress updates to the Senior Accounts Payable position.
• Assist with employee expense, corporate-card or other finance administration activities where allocated.

Payment and month-end support

• Assist with compiling invoices and reports for scheduled payment runs without approving or releasing payments.
• Check that invoices selected for payment have the required approvals and supporting records and report exceptions before the batch proceeds.
• Support accounts payable month-end cut-off by identifying unprocessed invoices, missing documentation and items requiring accrual consideration.
• Assist with aged creditor reviews, ledger housekeeping and the clearance of old or duplicate records.

Records, controls and development

• Follow CE Group procedures for supplier setup, bank-detail changes, invoice processing, approvals, data storage and payment security.
• Do not change supplier bank details or master data without the required independent verification and approval.
• Complete assigned training, maintain current process notes and actively seek feedback to improve accuracy and efficiency.
• Participate in team meetings, communicate workload constraints early and support agreed service levels.
• Suggest practical improvements to repetitive tasks and data quality through the Senior Accounts Payable position.

HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.