HGS is a global provider of technology, AI, and business services that helps organizations transform with confidence. At HGS, we combine technology, AI, and human expertise to deliver Intelligent Experiences that drive growth and transformation. Our strong foundation in CX enables us to create impactful solutions across industries. Through our Realized AI approach, we deliver practical innovation with measurable outcomes. Part of the multi-billion-dollar Hinduja Group, HGS takes a “globally local” approach with 18,000+ employees across 10 countries and 30 delivery centers.”
KEY RESPONSIBILITIES
1. Bank & Credit Card Management
- Process daily bank and credit card postings to keep ledger balances up to date.
- Prepare bank and credit card reconciliations, investigating and clearing unreconciled items.
- Process employee expense claims, checking receipts, coding, and policy compliance before posting.
2. Accounts Receivable (AR)
- Enter customer receipts and apply payments to the correct invoices within the ERP system.
- Process sales order adjustments and credit notes in line with approval procedures.
- Assist internal teams with sales order updates, shipping status checks, and customer payment follow-ups.
- Respond to routine customer account queries, escalating complex matters when necessary.
3. Accounts Payable (AP)
- Enter and code supplier purchase invoices accurately, matching them to purchase orders and receipts where applicable.
- Prepare payment runs for review and approval.
- Perform supplier statement reconciliations and maintain accurate supplier records.
- Respond to routine supplier invoice and payment queries, escalating where required.
4. Payroll Administration
- Assist with payroll preparation, including collating timesheets, leave records, and employee changes.
- Prepare payroll posting journals for review and approval.
5. GST & Tax Compliance
- Assist with GST coding reviews and prepare supporting workings for tax and compliance reporting.
- Maintain organized tax records, supporting schedules, and documentation.
6. Month-End & Ad-hoc Support
- Assist with month-end close tasks, including preparing standard journals and accruals under guidance.
- Help prepare balance sheet reconciliations and schedules, such as prepayments and accrued expenses.
- Assist with updating the fixed asset register and preparing monthly depreciation workings.
- Maintain organized filing of invoices, statements, and supporting documentation for review and audit.
- Prepare data extracts, Excel workings, and financial summaries as requested.
7. Client Compliance & Communication
- Participate in daily alignment meetings to review task priorities and focus areas.
- Provide daily status updates via email, outlining completed tasks, outstanding items, and any issues requiring attention.
QUALIFICATIONS & REQUIREMENTS
- Bachelor's degree in Accounting, Finance, or a related discipline (completed or nearing completion). Progress towards a professional accounting qualification is an advantage.
- 1–2 years' experience in an accounting, bookkeeping, or accounts role.
- Experience using an ERP or accounting system in a daily capacity is essential.
- Experience with Microsoft Dynamics 365 Business Central is highly regarded.
- Working knowledge of Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations, with exposure to payroll an advantage.
- Basic understanding of Australian GST and BAS requirements.
- Intermediate proficiency in Microsoft Excel, including formulas, lookups, pivot tables, and data sorting.
- Strong written and verbal communication skills, a sharp eye for detail, and a willingness to learn and act on feedback.
HGS is an equal opportunity employer committed to fostering diversity, equity, and inclusion. We do not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We believe a diverse workforce drives innovation and helps us better understand and serve our global customers and communities.