HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
POSITION SUMMARY
The Financial Accountant (AR) is responsible for managing the full accounts receivable cycle, including invoicing, cash collections, and reconciliation of customer accounts. This role ensures timely and accurate processing of receipts, supports month-end close, and contributes to inventory and fixed asset accounting. The position also plays an important role in audit preparation, compliance, and process improvement initiatives. Success in this role requires strong attention to detail, proficiency in accounting systems, and effective collaboration across the finance function.
KEY RESPONSIBILITIES
Accounts receivable management
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Own the end-to-end AR process, including invoicing, cash collections, and issuing customer statements
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Monitor customer accounts to ensure timely cash collection and resolve discrepancies
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Respond to customer inquiries and maintain strong relationships
Month-end close
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Process customer receipts and assist with month-end close activities
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Reconcile non-trade receivables (e.g., prepayments, other receivables) with supporting documentation
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Post journal entries and ensure accurate general ledger reconciliations
Inventory and Fixed Assets
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Prepare and post journal entries for inventory and reconcile with sub-ledger
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Maintain fixed asset register and ensure reconciliation between sub-ledger and general ledger
Audit & Compliance
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Assist with audit requests during year-end audit and half-year review
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Support preparation of financial statement note disclosures
Finance projects
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Participate in finance projects and process improvements as required
QUALIFICATIONS
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At least 3 years of accounting/finance experience
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Strong knowledge of accounts receivable processes and internal controls
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Background in general ledger accounting, journal entry processing, and financial reporting across accounts
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Proficiency in Microsoft 365 and NetSuite (AR, cash and inventory modules)
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Extensive knowledge of NetSuite and reporting capabilities
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.