HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

Employment Type: Fixed-term (6 months)

Position Overview

TerryWhite Chemmart is seeking a Digital Marketing Coordinator to support our retail media and ecommerce initiatives. This role will sit within our growing retail media team and play a critical support function across digital marketing activities. Reporting to the Retail Media Ad Ops Lead, the position offers a varied set of responsibilities and requires a generalist digital marketing skillset. The ideal candidate will be detail-oriented, process-driven, and proactive in ensuring tasks are executed within required timelines.

Key Responsibilities

• Reporting (25%)
• Compile PowerPoint reports from multiple digital sources including Meta, Google Ads, and Google Analytics.
• Provide preliminary insights and highlight key performance trends.
• Quality Assurance (QA)
• Review and validate retail media assets to ensure accuracy, compliance, and brand consistency.
• Search Engine Optimization (SEO) (25%)
• Use AI tools to rewrite product descriptions optimized for SEO.
• Conduct keyword research and implement SEO best practices to improve visibility and ranking.
• Meta Ads (10%)
• Execute a high volume of straightforward Meta campaigns.
• Monitor performance and flag issues for optimization.
• Sponsored Search (10%)
• Set up and manage sponsored search assets on the company website.
• Track performance and ensure campaigns align with ecommerce objectives.
• Ad Hoc Digital Support & Administration (30%)

• Provide general digital marketing support across projects.
• Assist with administrative tasks and coordination within the retail media team.

Requirements & Qualifications

• At least 3 years of experience in digital marketing, ecommerce, or retail media - PREFERRED.
• Experience in Meta and Google Ads

• Proficiency in Google Analytics, Google Ads, and Meta Ads Manager - PREFERRED
• Strong knowledge of SEO tools (e.g., SEMrush, Ahrefs, or equivalent) and keyword research techniques.
• Skilled in Microsoft PowerPoint and Excel for reporting and data presentation.

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.