HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

We are seeking a DevOps Engineer with a strong background in cloud-based system administration and exposure to software development. The ideal candidate will play a key role in ensuring the high availability, performance, and efficiency of our e-commerce platforms by collaborating across Engineering and IT Operations teams.

Temple & Webster is one of Australia’s fastest-growing online retailers. This role offers a unique opportunity during an exciting period of growth, where your dynamism and vision will directly influence the success of our business.

Position Details

• Evaluate and implement best practices for deploying and managing applications in cloud environments, specifically using Google Cloud Platform (GCP).
• Design, implement, and maintain scalable, highly available, and fault-tolerant PHP and infrastructure solutions within the GCP ecosystem.
• Continuously improve infrastructure and application performance through collaboration with the broader Technology team.
• Educate the technology team and embed DevOps practices to enhance reliability and performance.
• Collect operating system data and report performance metrics to stakeholders.
• Manage cloud system maintenance and debug production issues as they arise.
• Perform incident response and root cause analysis to resolve platform issues.

Technical Requirements & Knowledge

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Experience with software development and a deep understanding of Google Cloud Platform.
• Familiarity with DevOps principles and practices, including service level objectives (SLOs).
• Proficiency in high-level scripting languages and automation tools.

About You

• Excellent communication skills, with the ability to work directly with a variety of internal and external stakeholders.
• Hands-on technologist – ready to roll up your sleeves and build solutions.
• Passion for learning new skills and technologies to solve problems for customers and clients.
• Curious mindset and strong problem-solving skills.

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.