HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
We are seeking a detail-oriented and motivated Data Entry Specialist to join our team. The ideal candidate will have strong attention to detail, excellent organizational skills, and a desire to contribute to the efficiency of our operations.
JOB DUTIES AND RESPONSIBILITIES:
• Accurately enter and update patient information, billing details, and other relevant data
into portfolio-specific systems.
• Conduct outbound calls to insurance companies to gather necessary information
regarding claims
• Review and verify data for accuracy and completeness before inputting.
• Assist in resolving discrepancies by reviewing and correcting data errors.
• Maintain confidentiality and comply with HIPAA regulations in all data handling.
• Collaborate with team members and other departments to ensure data integrity and
streamline processes.
• Support additional administrative tasks and projects as assigned
REQUIREMENTS:
• 1-5 Years’ Experience in Data Entry and/or Revenue Cycle Management
• Basic understanding of insurance plans, member eligibility, and medical billing
• Excellent interpersonal and customer service skills
• Detail oriented, strong problem solving, analyzing information and research skills
• Computer proficiency; experience with various software
• Ability to meet productivity goals based on portfolio
As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
