Job Description
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Job Title:  Accounts Payable Invoice Processing Team Leader
Req Id:  2326
Posting Start Date:  4/15/26

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!
Job Description: 

 

 

Key Responsibilities

1. Invoice Processing

  • Oversee daily invoice processing to ensure accuracy and compliance

  • Review invoices for correct coding, approvals, and data integrity

  • Monitor automated processes and coordinate with the automation team to resolve issues

  • Support AP team with queries and complex invoices

  • Track KPIs and report performance to management

2. Payment Processing & Reconciliation

  • Ensure timely and accurate vendor payments

  • Perform bank reconciliations

  • Handle urgent payment issues and supplier queries

  • Verify supplier bank details when needed

3. Reporting & Process Improvement

  • Work with Finance teams on AP ageing and forecasts

  • Maintain audit-ready documentation and compliance

  • Identify and implement process improvements

4. Leadership & Support

  • Lead and manage the Invoice Processing team

  • Assist in system testing (UAT) and improvement projects

  • Perform ad hoc tasks as required

 

Qualifications & Experience

  • Degree in Finance, Accounting, or related field

  • At least 4 years AP experience, with leadership exposure

  • Strong attention to detail, communication, and time management

  • Experience with ERP systems (SAP B1 preferred); SQL/BigQuery is a plus

  • High integrity and strong customer service mindset

 

 

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
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