Job Description
Job Title:  Accounts Officer
Req Id:  2186
Posting Start Date:  3/22/26

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

Job Description: 

 

Responsibilities:

Finance

  • Complete EOM bank reconciliations and support month-end tasks (journals, prepayments, balance sheet recs).
  • Maintain fixed asset register and prepare CAPEX forms.
  • Assist with weekly cash flow forecasts, quarterly bank reporting, annual budget, and statutory audit.

Accounts Receivable / Credit Control

  • Process and allocate daily payments; reconcile invoices and post discounts/commissions.
  • Manage collections, monitor AR ageing, and follow up overdue accounts.
  • Prepare monthly statements and EOM debtor reports; identify and action bad debts.
  • Ensure accurate, timely payment processing and fortnightly AR reviews.

Other

  • Document process changes and suggest improvements.
  • Participate in team meetings and provide leave cover as needed.
  • Comply with company policies and OH&S regulations.

 

Qualifications:

  • At least 2 years of experience in a similar role with a background in Accounts Receivable
  • Good knowledge of accounting principles
  • Proficiency in ERP systems (NetSuite preferred) and Microsoft 365



As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.