Job Description
Job Title:  AP & AR Specialist
Req Id:  2185
Posting Start Date:  3/22/26

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future!

Job Description: 

 

Responsibilities:

Accounts Payable

  • Receive approved supplier invoices and check accuracy of coding.
  • Process supplier invoices, staff reimbursement claims, and function bond refunds.
  • Prepare regular supplier payment proposals for approval.
  • Prepare the weekly approved supplier payment runs and upload to bank for authorization.
  • Setup and maintain supplier database.
  • Field supplier queries.
  • Regular review and action of open purchase orders.
  • Assist in the identification and implementation of Accounts Payable improvements projects.

 

Accounts Receivable

  • Daily receipting and allocation of customer payments/ GL transactions and forecasting future receipts.
  • Reconciling invoices to remittances and posting discounts and commissions in ledger.
  • Raising invoices and processing approved credit notes.
  • Follow up proof of delivery requirements and process approved adjustments as necessary.
  • Field customer inquiries.
  • Collections, including review of aged debtors and reporting of overdue customers.
  • Produce and distribute monthly customer statements.

 

Qualifications

  • Bachelor's degree in accounting or any related field
  • At least 2 years of experience in accounting/finance with strong knowledge in AP and AR functions.
  • Proficiency in ERP systems (NetSuite preferred) and Microsoft 365.

 

As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.